On my second day at my first job, I got called incompetent because the customer was ordering something that was not on the menu. I worked at arbys and he wanted an Arby’s junior which has not been a thing for about 5 years. I was new so of course I got confused and tried asking if…
I don’t know if this counts but had a man order a sandwich saying he wanted the meat and cheese heated and the vegetables not heated (which is how it comes). He probably told me three times despite me saying no problem after each request. He gets to the window and asks me what’s on…
Customer didn’t want sauce on her sandwich. She did not tell us this. When she saw there was sauce on the sandwich (it automatically came with sauce), she demanded a new one and THREW the sandwich at my manager. My manager was so shocked that she had to go to the back to keep herself…
At arby’s a customer stormed in yelling about how we messed up her order and that she was blocking our drive through line with her car so that we had to service her immediately. She was yelling that half her order was missing and after I checked her bag with the receipt, it was all…
A lady yelled at us because we made her $50 order at the sandwich making station (like on the counter) instead of in the boxes that the sandwich is packaged in later. She made us remake the whole order and called the health department because we made the sandwiches on the sandwich…
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