Meet 28-year-old Arianna Smith from LA who works at the Dodger Stadium as a concession stand attendant.
Smith is a fan of Halsey and told BuzzFeed News she wanted to see her at the Jimmy Kimmel show but found out her ticket was fake.
She said she then went to a hotel lobby to get some wifi and someone with blue hair who saw her crying asked her if she was okay. That person turned out to be Halsey.
She said: "She listened and then passed me over to her manager and apologized that she had to rush off to sound check. She was already late."
Smith said she was the only fan given access to the soundcheck and said the experience was really cool.
But Smith said this wasn't the first time Halsey has helped her out. Halsey used to come by a café that Smith used to work at and when Smith asked for this photo her boss said he would fire her.
Smith said that she decided to share the stories because stan Twitter has a habit of cancelling people for everything they've done in the past.
She added: "She’s a fantastic person and we all have done or said some things we shouldn’t but it’s part of being human."
People have called Halsey an angel.
And some people have said they changed their mind about Halsey.
Ikran is a reporter for BuzzFeed News and is based in London.
Contact Ikran Dahir at email@example.com.
Got a confidential tip? Submit it here.