this isn’t really juicy but at ulta, when we ask for your phone number/to make you a rewards account and you say no, we have to mark it off on a sheet and we get in trouble for not being able to “convince” people to sign up 🥴
at the two ultas i’ve worked at we scan every return and it gives us a message if we need to return it to the vendor, send it to d.c. or if we have to destroy the product in store, idk why yours was different ??♀️
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