BuzzFeed News App - Frequently Asked Questions

    Thank you for downloading the BuzzFeed News App! We're here to help you customize your settings, arrange your push notifications and take advantage of all the app-enings. Don't see what you're looking for? No worries! Send a message to our Support Team and we'll get back to you as soon as possible. :) Thank you, and happy reading!

    I love being able to see the day's headlines right away, but what exactly is the Quickly Catch Up?!

    Quickly Catch Up is there to let you know what is happening not only in the world, but inside the BuzzFeed News app itself! All of our content is BuzzFeed News approved/awesome, but please feel free to scroll through our feed to find what you're looking for. If you are gravitating toward a specific topic or thread, please check out our notification settings to ensure that you'll never miss a story!

    Is there a way to search articles by topic?

    Not yet! Right now you can sign up for push notifications for a range of subjects you might be interested in. We're working hard on search, so stay tuned for updates :)

    How can I enable push notifications?

    Sit back and enjoy - you are officially subscribed!

    My wrist is of the future! Are there different notification settings for my Apple Watch and iPhone?

    Apple has a fantastic service that allows you to choose what notifications push through to your watch or phone. Want more information about how to customize your Apple Watch experience? Check out Apple's support page here.

    These stories are awesome! How can I share them with my friends?

    Having trouble sharing to your favorite social network? We're working hard to improve all types of sharing, so please tell us about it!

    Find yourself sharing via an alternative platform a lot? Want to see a quick link to it included in our app? Let us know!

    The breaking news notifications are great! I want to be the first to tell my friends about something — how can I share the notifications immediately?

    There are so many awesome stories here! How can I save some to read later/when I have more time?

    Save away! We highly recommend checking out all of Apple's amazing share tools - not only will they help you save BuzzFeed News content, but these tricks will work in all of your favorite apps!

    PRO TIP: The BuzzFeed News App also works wonderfully with most of the "Read it Later" apps available in the app store. Some of our favorite (and free!) ones include Pocket and Instapaper.

    I missed an awesome story yesterday! Where can I find it?

    Check out our main news site, Twitter handle @BuzzFeedNews or Instagram (@buzzfeednews) for a full inventory of what we've been up to, and sign up for push notifications to ensure you never miss a story!

    This app is missing a specific story that was awesome! Where can I make suggestions?

    We'd love to hear from you! Please let us know what you think!

    I’ve got something to say! How can I comment on a particular story?

    Say something you shall! There is no in-app commenting available, rather you have the freedom to comment per article by navigating to a web view (this is true for both BuzzFeed News stories and articles by other major news organizations). This is most easily accomplished by copying and pasting the link into your web broswer. Want to comment in the app? Let us know!

    What is “Major Breaking News?” What kinds of stories are in this alert category?

    Major Breaking News consists of fast moving stories that command a high level of national and international attention. We won't send these notifications often! Some past examples include the Charlie Hebdo attack, Hillary Clinton's formal decision to seek the presidential nomination and the FIFA scandal.

    How do I know what articles will be pushed in each alert category?

    Our categories have been kept broad in order to allow for the constant intersection of news topics, but some past examples of each alert are:

    WORLD

    News that's happening outside the U.S.

    -Coverage of the Nepalese earthquake

    -The removal of Cuba from its list of state sponsors of terrorism

    -FIFA President Sepp Blatter's resignation, and scandal coverage

    U.S. NEWS

    Important developments in the U.S.

    -Grand Jury formally charging 6 Baltimore police officers for fatal arrest of Freddie Gray

    -Hillary Clinton's official decision to run in 2016

    -Boston Marathon bomber Dzhokhar Tsarnaev's trial

    U.S. POLITICS

    Updates about politicians, elections and government policy.

    -Patriot Act data collection appeal process

    -2016 election coverage, specifically candidacy announcements

    -Senate passage of a bill to curtail NSA surveillance

    LGBT

    News and policy updates relating to LGBT issues.

    -President of Boy Scouts denouncing the group's ban on gay leaders

    -Major internal diversity problems found at HRC, the largest LGBT rights group in the U.S.

    BUSINESS & TECHNOLOGY

    News and trends in the business and technology world.

    -Rupert Murdoch's decision to step down as CEO of 21st Century Fox

    -Vox Media's acquisition of Re/code

    -Verizon's recent decision to purchase AOL

    CELEBRITY & ENTERTAINMENT

    Celebrities, TV shows, music, movies and cultural events.

    -American Idol announces the show's run will end in 2016

    -Janet Jackson will release her first album in 7 years

    -The Tony Awards winners

    SPORTS

    News about teams and athletes, as well as results for high-profile events.
    WARNING: There will be spoilers.

    -Serena Williams victory over Lucie Safarova in the French Open

    -NFL owners agreement to move extra-point kicks to the 15-yard line

    -Tom Brady's suspension for his role in deflating footballs in January

    Something doesn’t look right! Who can I talk to for help?

    Oh no! Please get in touch with us; one of our dedicated Support Staff will work with you to resolve any issues that may arise.

    Why aren’t there more cats? What happened to the cats?!

    Meow. 😸

    Do I need to restart the app to access new content?

    New content will be added to your stream in real-time; no restart needed! As stories that fall under your selected interests are published (visit our alerts page to select/update yours) you'll get a clear notification at the bottom of the app screen. Otherwise, please refresh to enjoy new articles! We are working hard to find the best way to make you aware when new stories are published or currently unfolding stories are updated. Have any ideas on how we can do that? We'd love to hear them!

    How often is/will the app be updated with new articles?

    Our editors work hard to produce and curate excellent content, 24/7. Our team is committed to providing you with relevant, of-the-moment information.

    I haven't gotten any push notifications today; are you mad at me?

    We could never be mad at you! We know how busy and important you are; we only want to interrupt your day for the most urgent, interesting stories (in short: while all of our articles are delightful, not all of them will be tied to a push notification). Be sure to check the following:

    Do you have push notifications enabled?

    Yes? Awesome!

    Do you have any interests selected?

    Yes again?! You're killing it!

    Do you have a Do Not Disturb on that may have temporarily disabled push notifications?

    Yes? No worries! Any newly added stories or articles are available in your feed. For a quick snapshot of what stories broke while you were away, please check out Quickly Catch Up!

    No? Please drop us an email! It's possible that content has not been pushed, but let's explore this together. If something important is happening that you want to know about, we want to help you get the information as quickly and efficiently as possible.

    Can I format how/what articles appear in my news stream?

    We sort through all the bundles of news out there so you don't have to! Our editors work very hard to curate only the best news and articles out there in real-time. The feed is constantly being updated with of-the-moment stories, as well as any new additions to currently unfolding events. Craving even more BuzzFeed News? Check out our website!