It led to people sharing some really wild, awful, and downright bizarre business practices they've witnessed as customers/employees:
Here's what they shared:
"I served at a restaurant where we wore pagers that buzzed us when a table's food was ready. Good idea, right? Well, the owners had the policy that you had to immediately go pick up the food no matter what, and that included if you were in the middle of taking another table's order. They said that people 'understand' and are 'cool with it.' They weren't."
"I worked at a restaurant that wouldn’t let people get a refund on their food even though there was a cockroach in it. Instead, they offered a 10% discount on the food, as per their 'policy.' Needless to say this restaurant no longer exists."
"A veterinarian I once worked for tried to make me reuse bloody IV tubing between patients. 'Just rinse it out,' he told me."
"Honestly, overdraft fees in general. Many banks will charge you an overdraft and deny the transaction — because apparently it costs them $35 to deny a transaction."
"My friend worked at a dog kennel that would give tours to prospective clients, showing off how each dog would get its own indoor/outdoor area and specialized attention. Then, when the holidays came, they got more bookings than they could accommodate, so they set up cages and stacked kennels in a back room."
"I worked for a big car rental company in the returns department. They would push us to find and charge customers for any new damage on their cars by awarding bonuses on top of our monthly salary. We were given mirrors to look for scratches under the cars where costumers would normally not have checked before they rented the car."