A Christmas attraction designed by Laurence Llewelyn-Bowen has been temporarily shut down after 24 hours following hundreds of complaints.
A child’s ticket to the park cost up to £22.50, with adult entry priced at a maximum of £15.
Visitor Matt Freeman wrote on Facebook:
I say: you are rip off merchants you have used Christmas as an excuse to exploit people and part with hard earned money for what turned out to be a joke:
I shall take this further and as for Laurence Llewelyn-Bowen he should be ashamed of this because quite honestly I could have cobbled something together better than this in my own back garden for half the cost.
Basically standing in empty rooms or tents for most of the time, a couple of minutes listening to crap actors who haven't rehearsed at all, 2 minutes on a train, 5 minutes walking through a few trees lit up. No fake snow, no music or festive sounds you advertise, Father Christmas was good but cheap unwrapped presents in battered torn box, my daughter was asked "do you want the squashed box or the torn one?"
And after that, that's the end. Disgraceful and shameful.
The BBC also quoted visitor Ben Harvey as saying: “There is nothing for kids to do, the elf who is meant to be Simon Cowell is completely pointless."
We were very far behind but I didn't want to disappoint children.
We thought there was enough there that people wouldn't see the small details that weren't there but there were too many small details and it built up.
We shouldn't have opened yesterday. I can't apologise enough.