This Teen Needed Toilet Roll While Doing A Poo On A Train And Twitter Saved Him
Well done, Virgin Trains, this is next-level customer service.
Things were looking bleak for Adam Greenwood, a 16-year-old vlogger from Lancaster, when he went to the toilet on a train last month.

As in, really bad.
I've just had a reasonably large poo and there is no toilet roll left on the @virgintrains 19.30 train from Euston to Glasgow pls send help.
Adam@AdamPlaysYTFollow
I've just had a reasonably large poo and there is no toilet roll left on the @virgintrains 19.30 train from Euston to Glasgow pls send help.
9:12 PM - 02 Dec 14ReplyRetweetFavorite
But Virgin Trains saw his tweet and within two minutes had responded, asking him which carriage he was in.
@AdamPlaysYT Which coach, Adam? ^MW
Virgin Trains@VirginTrainsFollow
@AdamPlaysYT Which coach, Adam? ^MW
9:14 PM - 02 Dec 14ReplyRetweetFavorite
If it helps you to picture the scene, it was J.
@VirginTrains J thank you
Adam@AdamPlaysYTFollow
@VirginTrains J thank you
9:14 PM - 02 Dec 14ReplyRetweetFavorite
And then, via the magic of Twitter, some arrived.
@AdamPlaysYT We'll send someone down to you ^MW
Virgin Trains@VirginTrainsFollow
@AdamPlaysYT We'll send someone down to you ^MW
9:15 PM - 02 Dec 14ReplyRetweetFavorite
PRAISE BE.
BuzzFeed News asked Greenwood what was going through his head during this predicament, and he told us:
As soon as I saw the was no paper I instantly thought, let's tweet about it and make people laugh. There were a few small laughs on Twitter but nothing more.
Then I sort of realised ā oh no ā there actually is no paper. After realising this I got a tweet from Virgin Trains asking which carriage I was on, so I responded quickly by peering out the toilet room door and checking the carriage letter ā this wasn't awkward at all I swear.
I tweeted back with the carriage number and I shortly after I saw a guy looking quite worried in a full black suit carrying toilet roll, after the awkward exchange and smiles I grabbed it off him and finished what I started!
Greenwood was travelling with Virgin a few days later, and the company suggested he may want to take precautions next time.
@AdamPlaysYT Maybe bring some loo roll. Just in case... ^CB
Virgin Trains@VirginTrainsFollow
@AdamPlaysYT Maybe bring some loo roll. Just in case... ^CB
6:56 PM - 03 Dec 14ReplyRetweetFavorite
Lesson learned.
@VirginTrains 😏