You know Buzzfeed, you ALMOST had me.I was completely impressed by this list but told myself if "Rusty Spoons" is absent the whole article automatically becomes null and void. Shame on all of you.
I have worked in the customer service industry for years as well. Yes, I agree that she handled it incorrectly. Because unfortunately the customer is always right, but that's no excuse for people like this tool bag to use it as their own personal power trip. There is a fine line…Â
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