1. When you're just straight-up lying:
2. When eight hours feels like your whole lifetime:
3. When you can't believe how much bullshit you have to take every day:
4. When you ponder the future of the human race:
5. When you couldn't give less of a shit:
6. When the customer just doesn't seem to understand how much more horrible you could be:
7. When the last thing you want to do after your shift is spend anytime on the phone:
8. When the customer wants you to change the entire company policy but all you can do is read the sheet:
9. When you just need a break:
10. When the toilet is your favourite place at work:
11. When someone tells you their life story before they get to their problem and then you can't even help them:
12. When you just need to turn the volume down a couple of notches:
13. When your personal customer service standards suddenly slip:
14. When you're praying for a miracle:
15. When the service is just really bad that day, and it's crazy how many of your calls seem to "cut off":
16. When you wonder if it's all worth it:
17. When your customers have been particularly creative in their insults:
18. When you're using all your energy to fake it:
19. When you wonder if this is the dumbest customer ever, or that one you had last week:
20. When you can't get through the day without constant snacking:
