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When your first call of the day starts with: 'Yes, hello, I would like to make a complaint'
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When I forget my pass for the door in work #callcentreproblems
985
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When you think you've resolved someone enquiry but they're still kicking off after an hour #callcentreproblems
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Anything else I can help with? Yeah what's the lottery number for tonight hahahahahaha #callcentreproblems
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'Can I take your full address please' '02/05/1977' #callcentreproblems
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when ur taking a card payment and they read out the 16 digit number in twos instead of fours #callcentreproblems
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When customers don't understand the concept of DPA and demand that YOU confirm their details #callcentreproblems
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"Wait, don't log off. There's still six calls in the queue!" #callcentreprobs
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Saying goodbye to a customer, then hearing them say "Well she was a load of shit. Should I ring back?"… https://t.co/kbz4ANc1Br
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