Buzz·Posted on 15 Apr 201523 Secrets Jack Wills Employees Will Never Tell YouThat's why our hair's so big. It's full of secrets.by Tabatha LeggettBuzzFeed Staff, UK LinkFacebookPinterestTwitterMail 1. The reason our stores smell so nice? We put perfume through the air con. 2. There is an art to folding hoodies, and it involves a chopping board. Tap to play GIF Tap to play GIF 3. No, we don't offer student discount. View this photo on Instagram 4. And yes, we know our clothes are all branded "University Outfitters". View this photo on Instagram 5. We have to dress entirely in Jack Wills clothing. View this photo on Instagram 6. And female employees are encouraged to wear heels. Tap to play GIF Tap to play GIF 7. You'd be surprised by the number of mums who buy their kids' sports kits from Jack Wills. View this photo on Instagram 8. We instigate a one-in-one-out policy during January sales. Tap to play GIF Tap to play GIF 9. And customers will queue up outside for aaaaaaaages. Tap to play GIF Tap to play GIF 10. If we're working the door, we have to welcome you and tell you to have a great day. View this photo on Instagram 11. The staff toilets are stocked with hair spray. Tap to play GIF Tap to play GIF 12. No, we're not all models. Tap to play GIF Tap to play GIF 13. We hate that we don't sell clothes larger than a size 16, but there's nothing we can do about it. Tap to play GIF Tap to play GIF 14. But a ladies hoodie in a size 14 is the same as a men's S. View this photo on Instagram 15. There's a special place in hell reserved for people who count out coppers at the till. View this photo on Instagram 16. And another one for teenagers who spend all day making out on the sofas at the back of the shop. 17. We're seriously good at gift wrapping. Tap to play GIF Tap to play GIF 18. And my god we can fold. View this photo on Instagram 19. We spend most of our shift making sure the hangers are pointing the same way, and are evenly spaced out. View this photo on Instagram 20. We know every trick in the sales book. Like if you compliment someone who is trying clothes on, they're more likely to buy them. Tap to play GIF Tap to play GIF 21. And if you touch their arm as you compliment them, they're more likely again. Tap to play GIF Tap to play GIF 22. Our staff parties are really nothing special. View this photo on Instagram 23. But at the end of the day, it's worth it for the 75% staff discount on uniform items. Tap to play GIF Tap to play GIF