i worked at subway as a teenager, and it wasn’t this bad. i mean, some of these are annoying but you kind of just internally roll your eyes and do what they ask with a smile. BUT i did once have a lady tell me, “a lot of mayo. i mean A LOT.” so i put what i thought was a lot, and was met with, “uh, no, you don’t understand. way more.” so i added a lot more. she said, clearly annoyed, “more!” at this point, it was disgustingly souped on top of everything, and would have squished out the sides upon even attempting to shut the sandwich. so i cautiously and slowly began to add a little more and out of nowhere, she snaps, “that’s enough! jeez, way too much. can you start over?!” i wanted to throw the damn thing in her face. the only other memorable story i have was a guy who came in right before we closed and got a sandwich and two cookies. one of the cookies i put in his bag looked like it could easily be broken in half, but hadn’t yet. he left with his bag and we closed up. we were closed for about twenty minutes, and the phone rings. my coworker picked it up and from the other side of the store, i could hear the person on the other end screaming at her. it was the guy we’d just served. apparently he reached into his cookie bag while eating & driving and the cookie had broken in half (they were fresh though, we had just baked them that morning) and he was livid. “IS THIS WHAT KIND OF BUSINESS YOU PEOPLE RUN?! SELLING PEOPLE BROKEN COOKIES? YOU’RE LUCKY I DON’T LIVE IN THE AREA AND WAS JUST PASSING THROUGH OR I’D DEMAND A REFUND FOR THIS BULLSHIT!” …at the time, individual cookies were fifty-two cents each.