The London Overground Sent A Bitchy Tweet To A Customer On Twitter

Hey social media people, this is not how you respond to customer complaints.

1. The London Overground. The best train in the world.

Fiona Hanson/PA Archive/Press Association Images

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2. Just never cross with them on Twitter.

Twitter: @LDNOverground

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3. Obviously this didn’t go down very well.

I arrive at the station expecting the trains to be on time. How dare you answer like that. @LDNOverground

— R U E L F O X (@dan_down)

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4. To which @LDNOverground apologised.

@dan_down Apologies for the response you received earlier. I don't think it was meant to come across like that. I'll get this looked into.

— TfL Overground (@LDNOverground)

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5. THIS TRAIN IS A DIVA AND IT JUST WON’T STOP.

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