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    The London Overground Sent A Bitchy Tweet To A Customer On Twitter

    Hey social media people, this is not how you respond to customer complaints.

    The London Overground. The best train in the world.

    Fiona Hanson/PA Archive/Press Association Images

    Just never cross with them on Twitter.

    Obviously this didn't go down very well.

    I arrive at the station expecting the trains to be on time. How dare you answer like that. @LDNOverground

    R U E L F O X@dan_down

    I arrive at the station expecting the trains to be on time. How dare you answer like that. @LDNOverground

    07:15 AM - 4 Apr 14ReplyRetweetFavorite

    To which @LDNOverground apologised.

    @dan_down Apologies for the response you received earlier. I don't think it was meant to come across like that. I'll get this looked into.

    TfL Overground@LDNOverground

    @dan_down Apologies for the response you received earlier. I don't think it was meant to come across like that. I'll get this looked into.

    07:43 AM - 4 Apr 14ReplyRetweetFavorite

    THIS TRAIN IS A DIVA AND IT JUST WON'T STOP.

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