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    The London Overground Sent A Bitchy Tweet To A Customer On Twitter

    Hey social media people, this is not how you respond to customer complaints.

    The London Overground. The best train in the world.

    Just never cross with them on Twitter.

    Obviously this didn't go down very well.

    I arrive at the station expecting the trains to be on time. How dare you answer like that. @LDNOverground

    To which @LDNOverground apologised.

    @dan_down Apologies for the response you received earlier. I don't think it was meant to come across like that. I'll get this looked into.

    THIS TRAIN IS A DIVA AND IT JUST WON'T STOP.