The London Overground Sent A Bitchy Tweet To A Customer On Twitter
Hey social media people, this is not how you respond to customer complaints.
The London Overground. The best train in the world.
Fiona Hanson/PA Archive/Press Association Images
Just never cross with them on Twitter.
Obviously this didn't go down very well.
I arrive at the station expecting the trains to be on time. How dare you answer like that. @LDNOverground
R U E L F O X@dan_downFollow
I arrive at the station expecting the trains to be on time. How dare you answer like that. @LDNOverground
07:15 AM - 4 Apr 14ReplyRetweetFavorite
To which @LDNOverground apologised.
@dan_down Apologies for the response you received earlier. I don't think it was meant to come across like that. I'll get this looked into.
TfL Overground@LDNOvergroundFollow
@dan_down Apologies for the response you received earlier. I don't think it was meant to come across like that. I'll get this looked into.
07:43 AM - 4 Apr 14ReplyRetweetFavorite