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Fire Service Told Public It Was Too Busy To Respond To Calls For Help

Greater Manchester Fire and Rescue tweeted on Sunday to say it would have to start prioritising incidents because of 126 calls in three hours.

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Firefighters in Manchester said on Sunday that strong winds were consuming all their resources.

Thanks to all those helping with storm damage at Moorfield Ave Denton @tmbc_highways Clean up will start tomorrow

The service said it was being "seriously tested" and received 126 calls in three hours as winds battered the northwest of England.

ALL our resources are currently attending incidents. Our resilience is being seriously tested. Please be patient.

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The service stopped short of saying it couldn't respond to any more incidents, but told the public to call 999 only in an "actual emergency".

In the meantime please only call 999 if it is an actual emergency. Think before you call. We are doing our best to respond but are stretched

Dan Simms, a spokesperson for Greater Manchester Fire and Rescue (GMFR), told BuzzFeed News the service was "severely, severely stretched". Asked whether someone who called 999 on Sunday afternoon would have been turned away, he said: "We're an emergency service, we have to prioritise calls we receive, and obviously if someone's life's at risk that will be the priority.

"If it's a bit of scaffolding lying over a road in Stretford we're less likely to prioritise that over someone being stuck in a fire, or someone who needs rescuing from a car crash."

Simms said the tweet was to help people understand that "we are stretched" and that the service had a limited amount of resources, "which are shrinking because we are being cut a lot".

He wouldn't confirm if or how many callers were turned away or told to wait.

GMFR said a 50ft tree in Salford fell on to some flats, while the roof blew off a row of shops in Denton.

@MENnewsdesk @KatieButlerMEN Tree brought down by storm force winds in Cheetham Hill #manchester #Clodagh #weather

The extreme weather's drain on the service's resources was used as evidence to say firefighters shouldn't face more cuts.

One brigade- every resource deployed. Yet some still justify cuts/ claim we don't need current levels of fire cover https://t.co/DNFrxGkwus

GMFRS planned to save £7 million in 2014–5 and was scheduled to reduce its budget by a further £13 million by 2016 as a result of reduced government funding.

Patrick Smith is a senior reporter for BuzzFeed News and is based in London.

Contact Patrick Smith at patrick.smith@buzzfeed.com.

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