Resturant Impossible: Cracker Barrel Edition

The hostess is assigning too many tables to one server, the kitchen is falling further and further behind with each order, and the customers are beginning to become frustrated with their service. Who is at fault? Who gets the blame? Communication is key for efficiency within a restaurant business.The battle of customer satisfaction rest in the hands of the server

The Ending Result

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Here are a few tips on what not to do when working in the restaurant business so your restaurant does not look like this.

Host to Server, Where are You?

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The server is responsible for communicating with the host so they can be efficient as possible when seating customers.

When the Server Never Comes to the Table

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The server is the face of a restaurant. It is very important that the server communicates well with the customers.

Customer's Perspective of the Server

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It is important for servers to maintain a calm and polite composure. This personal front provides an illusion that the sever has mastered the art of being stable when under pressure.

When Things Go Wrong

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As soon as the server enters the kitchen, everything completely changes, The server goes from "Yes, good deal I'll have that right out" to "Where is my mother F****** hash brown casserole?!"

Good Communication = Customer Satifacion

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The customers are happy and say "Thanks, everything looks great!"

Poor Communication = Pissed Off Customer

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And the other possible result. The customer is extremely unsatisfied with their service and therefore would say "My eggs are not perfectly sunny-side up, we are still missing the grits, and I am still waiting for my honey!"

Servers Play the Most Important Role In the Restaurant Buisness

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Practically every restaurant centers on their servers. The servers must possess social skills for a variety of different discourse communities.

Servers Communication Skills Within Different Discourse Communities

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The server is responsible for having the ability to interact within different discourse communities. They are the ones who have control of the overall efficiency of the restaurant.

Happy Ever After

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If the restaurant is successful then the customers will return