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15 Things All Tech Support Agents Have To Deal With

In case you were wondering, yes. We are real people. And this is how you make us feel.

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4. When the customer starts having a manic meltdown before you can get a word in.


"And that's why I need you to hurry up and help me and tell everyone about my problem because it's a big deal and I'm gonna lose my mind because if you don't help me I'm going to cancel my service because I'm having a bad day and that's why I need your help because I need you to help me because today is so bad."


7. When someone asks you to do something you're not supposed to do.


"I work in tech support so I can't give you a free month's service but if you'd like I can check with my supervisor."

"Why can't you do it?"

"Because I don't work for the free giveaway department."


10. When someone trash talks your competition or says they chose your company because of how terrible they are.

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"I'm sorry for the experience you had. Tell me more about how awesome we are."

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