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15 Things All Tech Support Agents Have To Deal With

In case you were wondering, yes. We are real people. And this is how you make us feel.

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1. When a customer calls and instantly starts spouting out user logins, id's, account numbers, and problems all at the same time.

4. When the customer starts having a manic meltdown before you can get a word in.

BBC

"And that's why I need you to hurry up and help me and tell everyone about my problem because it's a big deal and I'm gonna lose my mind because if you don't help me I'm going to cancel my service because I'm having a bad day and that's why I need your help because I need you to help me because today is so bad."

7. When someone asks you to do something you're not supposed to do.

Nickelodeon

"I work in tech support so I can't give you a free month's service but if you'd like I can check with my supervisor."

"Why can't you do it?"

"Because I don't work for the free giveaway department."

10. When someone trash talks your competition or says they chose your company because of how terrible they are.

Universal Pictures

"I'm sorry for the experience you had. Tell me more about how awesome we are."

12. When you look at the profile of a regular customer on Facebook and find out what kind of person they are.

NBC

"He likes Insane Clown Posse? His favorite movie is Gigli? But...he seems so nice."

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