24 Things That Have Been Said To Every Call Centre Worker Ever

    My manager is probably never going to take your call, or anyone else's.

    Luke Dhanjal
    by Luke Dhanjal

    BuzzFeed Staff

    1. "Can I speak to your manager?"

    NBC / Via giphy.com

    A HELLO WOULD BE NICE!

    2. "I've been on hold for 15 minutes. Your hold music disgusts me."

    Fox / Via giphy.com

    And you always agree.

    3. "Do you know how much this call is costing me???"

    HBO / Via giphy.com

    Sigh. I don't make the costs.

    4. "Well, that's not what your colleague told me the other day so which of you is right? MANAGER, PLEASE."

    Bravo / Via giphy.com

    Dear colleague, why do this to me? Why make this job harder by telling the customer that she can get her upgrade today and not in eight months? Whyyyy?

    5. "I know you won't call me back."

    Loew's, Inc. / Via giphy.com

    Alright then, Mystic Meg.

    6. "I just spoke to your colleague and I wasn't happy with what they told me. Can you help?"

    Warner Bros. / Via giphy.com

    Umm... why do people do this?

    7. "I don't think you care about sorting this problem out."

    CallCentreProbs @CallProbs

    “It doesn’t feel like you’re trying to help me, Ashley. In fact, you sound bored. You’re not being helpful at all” #callcentreprobs https://t.co/u9XvJaRuVL

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    8. "Hi. I just spoke to you five minutes ago. Can you fix my problem now?"

    Columbia Pictures / Via giphy.com

    9. "Where are you from? What are you saying? What is that accent? You're not English?".

    Universal Pictures / Via giphy.com

    Not everyone has a boring accent, some of us have lovely ~unique~ ones.

    10. "Mmm beautiful accent there, I wanna talk to you allll day long baby."

    NBC / Via giphy.com

    NO. Don't do this and don't call anyone you don't know "baby".

    11. "I don't know why I even use your company. You can't do anything right and waste my time."

    Warner Bros. Television Distribution / Via giphy.com

    Well, I don't know why you do that either, you big dick.

    12. "What's your name? Oh it's Henrietta. Alright, a lawyer will be in touch soon."

    VH1 / Via dazeddigital.com

    OK hun, I'm sure they have plenty of free time to work on this non-event.

    13. "I'm writing to my MP today and she'll be in touch very soon about this."

    Columbia / Via giphy.com

    Yes because your phone bill is the most important thing to her. OH WAIT...

    14. "Why am I subjected to these security questions for my OWN account???"

    Anna @Shawzyyyy

    i love calling up a call centre and bitching with the advisor about ppl that cant be arsed with dpa hahaha i feel ur pain new bff x

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    I'll lose my job if I break DPA... so maybe I should. Kidding!

    15. "Hi. I fly to Florida in six hours, can I get a passport please?"

    Netflix / Via giphy.com

    And you instantly think "fuckin' hell."

    16. "Little Connie and Colin are crying now because they can't go visit Elsa in Florida. Do you feel bad yet???"

    BuzzFeed / Via giphy.com

    Honestly, no.

    17. "You got my refund sorted?" as an opener is not good.

    Disney Pixar / Via giphy.com

    I'm now not interested.

    18. "Are you sure you're allowed to work there? Is there a more experienced person?"

    Paramount Pictures/20th Century Fox / Via giphy.com

    Experienced?? You have no idea.

    19. "Did you go to school? You don't know much."

    VH1 / Via reddit.com

    No I didn't. I was born in the call centre, grew up in the call centre, and I will die in the very same call centre, you knob.

    20. "I don't know how things work in your country but here we do things properly."

    Disney / Via giphy.com

    *Screams*.

    21. "Why don't you have my evidence yet? I sent it this morning."

    Disney Pixar / Via giphy.com

    This is not how things work omg.

    22. "My neighbour's daughter's best friend has your name."

    AMC / Via giphy.com

    That's nice but why are you telling me this and other personal things???

    23. "I don't know my account details."

    knowyourmeme.com

    "No sir, I need the third and fifth characters of your secret password, not the entire password."

    24. "I hope you're having a lovely day. Now sort out my problem you little shit."

    CallCentreProbs @CallProbs

    When the delightful little old lady who calls ten minutes before you close suddenly calls you an uneducated little twat #callcentreprobs https://t.co/CmgxnPsuAy

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    And you're officially done.