Some very large companies have really lost their way in terms of customer service while others really understand that the customer is king. Here is my experience with corporate America over the last few days — the good, the bad, and the ugly.
jonathanes is a BuzzFeed user and their posts have not been vetted or endorsed by BuzzFeed's editorial staff. BuzzFeed Community is a place where anyone can post awesome lists and creations. Learn more or post your buzz!