Yeah, this is a real smart move, airline executives! Any well-conceived business plan for surviving the economic downturn we're in should include diverse strategies for pissing off the people who spend their money to provide YOUR income! Stuff like:
-bumping them from flights they've already paid for
-losing and breaking their things
-serving them shitty food
-not making parents do anything to curb their kids' out-of-control behavior during flights
-hiring the meanest and dumbest people you can find as ticket agents and customer “service” staff And last but not least, treating handicapped or special-needs passengers like revenue-sucking entitlement whores that don't deserve to be on your planes. It shows real creativity and forward thinking for you to add overweight people to the list of “undesirable” types which should be humiliated, insulted and discouraged from flying. What's next? No black people? No one over 55? No gays and lesbians? No one below a certain level of income? I'm sure it won't take long for you to come up with a whole slew of new policies to “improve” your airline's efficiency and profitability. Go, Southwest, GO!!! YEAH!!!
