So a customer tweeted this to Tesco Mobile.
But Tesco Mobile replied in memorable fashion.
Then it escalated, in a way you didn't expect.
It became a party, and more companies joined in.
And then even more joined. Big issues were debated.
But sadly, the party had to come to an end :(
It's probably still going on. You can follow it here.
WELL DONE, SOCIAL MEDIA MANAGERS.
You are all awesome.