How Oreo Got That Twitter Ad Up So Fast

Within minutes of the Super Bowl blackout, Oreo tweeted a perfectly zeitgeisty “dunk in the dark” ad. Here’s how.

I know, right? Now tell your friends!
How Oreo Got That Twitter Ad Up So Fast
Rachel Sanders

At 8:48 p.m. Sunday night, Oreo tweeted this ad with the caption “Power out? No problem.” Since then, it’s been retweeted more than 14,000 times (and the same image on Facebook has gotten more than 20,000 likes) — meaning that the most powerful bit of marketing during the advertising industry’s most expensive day may have been free. Twitter has been collectively wondering who deserves a raise.

The answer: The agency behind the on-the-fly ad was 360i.

“We had a mission control set up at our office with the brand and 360i, and when the blackout happened, the team looked at it as an opportunity,” agency president Sarah Hofstetter told BuzzFeed. “Because the brand team was there, it was easy to get approvals and get it up in minutes.”

Oreo had already aired a solid TV ad with their “Cookie or Creme” spot. But they were ready to capitalize on social media as well when the lights went out.

“The big question is, what happens when everything changes, when you go off script?” Hofstetter said. “That was where it got fun.”

The key? Having Oreo executives in the room, ready to pull the trigger.

“You need a brave brand to approve content that quickly. When all of the stakeholders come together so quickly, you’ve got magic,” Hofstetter said.

Check out more articles on BuzzFeed.com!

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    • reneej2 4 months ago

      Sure, it’s “just a cookie”. Is it curing cancer or the common cold? No. But if prostitution is the world’s oldest profession, then advertising is the second oldest. And if you poo-poo advertising because you think it has no impact on society, then you haven’t been paying attention to the world around you. As far as Oreo moving its brand forward with that lightning-fast post, I’m betting it did. I admit to being one of the first to see it, compliment them on that speed, and sharing it. It was bloody brilliant. To say that Oreo is iconic because it’s a good cookie and backed by Kraft is to marginalize what Oreo’s been doing with their brand over the last couple of years. Have you forgotten the “rainbow Oreo” that they posted for Gay Pride, last year? That one picture generated more controversy than I’ve ever seen - centered around a fictional cookie. People who had never even thought about Oreos became Oreo-lovers. People who had purchased them their whole lives became Oreo-haters. It was a wonderful piece of craftsmanship from a company and a team of advertisers who are willing to jump into the pool, as opposed to those who never make waves and therefor never become the subject of conversation. So, Bravo to Oreos and 360i, for not only being in the room, but also positioning themselves as news.

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    • erictt 4 months ago

      I was very impressed personally, not only at Oreo’s but several companies thinking the same thing. http://ericttung.com/2013/02/03/best-marketing-responses-to-superbowlblackout/

    • glenneddieg 4 months ago
       

      Don’t overthink it folks. It’s a damn Oreo cookie. Quite frankly, I think it’s amazing anyone came up with a solid (albeit not very brilliant) idea in just a few minutes and got it approved by a client.  Brave? No. Decisive? Yes. Verdict? Hooray.

    • jeremyr12 4 months ago

      Great response!! This makes me miss advertising.

    • johnr56 4 months ago

      Sounds like a solid plan to me dude. www.UGotAnon.tk

    • stur2 4 months ago

      This article is really pretty angering. Talk about patting yourself on the back. Lets have a look at it. First of all - in what way are the actions of anyone here “brave”? What an absolutely preposterous thing to suggest. The Superbowl is one of the worlds greatest sporting occasions, which sadly makes it one of the worlds greatest advertising occasions also. The minute anyone tries to implicate that actions taken in an advertising department are in any way as memorable or as meaningful as those taken on a sportsfield is the time we should rethink exactly what the values we try to adhere to are. And to suggest that 12000 tweets from a biscuit company is the most powerful piece of advertising when the tv advertisements probably reached 1.5 billion people worldwide is also absurd. I wish there were no place on this planet for articles highlighting something as pointless as this.

      • A.Leigh 4 months ago

        “The minute anyone tries to implicate that actions taken in an advertising department are in any way as memorable or as meaningful as those taken on a sportsfield is the time we should rethink exactly what the values we try to adhere to are.” Are you implying the actions on the football field are somehow ‘meaningful’? Because in the grand scheme of things, they really aren’t. At all. No one’s life got saved because of a completed pass, no one lost their home because of a fumble, no one’s life was really affected at all except that now those guys can say they won or lost the Super Bowl, and some money exchanged hands. There may be a handful of spectators who had their dream come true to see it in person or watch their team win, but it’s unlikely for more than a few to be truly affected by it on any major scale. I like football as much as the next person (depending on how much the next person likes it, I guess), but (to rephrase what you said) the minute anyone tries to imply that actions taken on a football field are meaningful and relevant to society is the time we should really rethink what values we try to adhere to.

    • zacrizy 4 months ago

      Haha, wow, they got really lucky. Probably the fastest turn around time on approvals I’ve ever heard of!

    • kareem 4 months ago

      Great work ,i know nothing about advertising ,but 13.600 RT is enough to say that social networking is becoming a brilliant way to share all media via it

    • scotth34 4 months ago

      Oreos are delicious. And I guarantee you that brilliantly-executed graphic will get a hell of a lot more than 12,000 impressions. Also, did I mention that Oreos are delicious?

    • melyssag added We Will Rock You to the mix about 4 months ago
    • lisam51 4 months ago

      What’s curious is why they decided they’d have an art director / graphic designer there - or on call? - as well as the brand decision-makers. That’s what was different about what Oreo did… perhaps BuzzFeed could do a bit more digging & include that as part of the story! Or did an artist at home get a call mid-Superbowl? Readers want to know…

    • nicoleh35 4 months ago

      What fun - this was a brilliant ad and was actually what caused me to do a shout out asking for other examples of great brand responses…I did not get all of the ads listed here but got a good compilation that is shown in this post: http://socialnicole.com/super-bowl-blackout-brand-social-media-responses/ I was impressed by the personality of all these brands and that their social media teams/managers were able to think on their feet - but yes Oreo wins for an amazing ad and response!

    • kevind31 4 months ago

      And, from PBS, at 8:46: https://twitter.com/PBS/status/298246111460720642

    • joew11 4 months ago

      This isn’t really a good thing… Fast forward this concept ten years and imagine when something stupid happens.
      Every company in the contry will be trolling social media with stupid pictures for free advertising… and it will get old. Fast.

    • robg10 4 months ago

      Brilliant. Congrats to 360i and Oreo. I may be biased becuase I wrote a recent book on real -time content marketing, but I do believe this is the big advertising story of the Super Bowl. It was essentially a mass media event from earned media, and thinking and acting on the fly. Though it may have seemed serendipitous, I would almost guarantee that there was some planning involved. Job well done

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