Shortly after that, the entire city of Pittsburgh sold out of wire whisks. While this story may not seem at all relevant to SEO or Google’s 4 micro moments, it actually very much is. Reason being, it encapsulates all four of Google’s micro moments.
Watch. Google’s 4 core micro moments are as follows:
Julia and her whisk were actually a precursor to Google’s theory. For instance, I want to know. Viewers were watching a local broadcast of her in Pittsburgh because they wanted to know how to make an omelet. Then, those same viewers went out and scoured the city in order to find the right whisk. Next, they bought the whisk from a local retailer. Finally, they went back home and made the very omelet, which inspired their purchase.
This story is a fascinating historical example of how micro moments can and truly are almost completely local. Granted there are various factors that can come into play. However, in most cases, these 4 micro moments often times lead to local purchases, rather than not.
In order to show you an example of this theory, it’s important to first understand how Google defines micro-moments. According to Google a micro-moments are “critical touch points within today’s consumer journey, and when added together, they ultimately determine how that journey ends.” It further goes on identify mobile as the great facilitator to all this activity. Which is an important factor when evaluating the 4 core micro-moments. It’s said that about 85% of web searches are used on a mobile device. This means, that users can search anytime from anywhere, making micro-moments possible, at well, any moment! Here’s an example of the 4-step process, and how it plays into being local.
Let’s take Betty. Betty is a homeowner on a budget. One day she looks at her wall and sees a crack. Instead of calling someone to fix it she decides she wants to fix it herself. So, she Google’s a “How To” video in order so she can teach herself how to fix the crack. That was the first micro-moment. Betty wanted to know how to fix the crack. Enter steps two and three. Betty watches the video and sees the personality using a certain kind of putty. Seeing how the putty worked well for the personality in the video, she decides to go out to her local hardware store and buys the putty. Then, she goes back home and using the knowledge she gained from the video and the putty she bought, she fixes the crack.
While this is just an illustration, it goes to show when you’re vigilant and prepared how you can turn an person’s micro-moments into local micro-moments that benefit your business. All it takes is an understanding of how micro-moments work, having a strong SEO game (or wherever you are located), and have your website and store prepared for customers. If you can do those things, then you are sure to excel as a local business.