A former Zara employee in Toronto says her managers discriminated against her over her hair. And when she took her story public, she says she was punished by having her shifts cut without any explanation.
Problems first arose for the 20-year-old university student when she was told during training for her position that she couldn't have colour in her hair.
Ballah said things got worse when she was finished training and moved to a new store. "I put braids back in but I made sure it was my natural hair colour, just to avoid any complications."
Zara says the company is a diverse and multicultural workplace, and that there is no formal policy about employee hairstyles.
"Zara would never, under any circumstances, ask an employee to remove his or her braids, and in fact, we have employees with a wide variety of hairstyles, including many styles of braids," the company said.
"Zara engaged directly with Ms. Ballah on this matter and apologized for any misunderstanding."
Ishmael N. Daro is a reporter for BuzzFeed News and is based in Toronto. PGP fingerprint: 5A1D 9099 3497 DA4B
Contact Ishmael N. Daro at email@example.com.
Got a confidential tip? Submit it here.