1. Business software should be sophisticated but easy to use
In today's world, you can find business software available in the market that can be operated by business users without being dependent on the technical staff. This is important because if you’re running your business, you should have total control over it. If you can use it, you can check it at any given point of time on your own. For example, you’ll find EDI software available in the market that can be used by regular business users without the help of Java developers. This is beneficial for you, and it should give you an opportunity to enhance your experience while using the software comfortably on your own.
2. Stress on the discount you’re giving your customers
Customers love getting discounts but being in the habit of looking for discounts; they always look at the regular price before the discounted price. So, give them a hint that they are saving a considerable amount of their budget by investing in your products and services. If you share the discounted price only, they might miss out on the deal, and you’ll miss out on valuable customers.
3. Being overly dependent on selective customers is not good
It is possible that selective customers are spending a lot of money on your products and services but being overly dependent on them is not a good idea. Because if they stop purchasing your products and services in the future, you’ll feel handicapped and that could be the worst thing to happen to your business.
4. Quality Ctomer Service is better than free products
If you’re giving free items to your customers, they will appreciate your gesture for a couple of days and forget about it. However, quality customer service will stick in their mind forever, and they will be happy about extending the partnership with you in the future. Remember that the entire game is about quality customer service and it should be on your priority list.
So, make sure that you keep your entire focus on quality service and give free products, only if you feel the need for the same.