"There's a difference between being a chef and being a business owner," Ansel says. "When it's your business, everything from hiring people to menu changes to printers being set up, computers, fridges, copy machines, it's all you. No one else will do it for you." So on any given day, you might just find him changing a lightbulb or fixing some plumbing issue, in-between paperwork, cleaning, phone calls and yes, coming up with the next Cronut. "I've done plumbing and electricity," he says. "It's part of the business. When you're a small business owner, you're not going to hire a company to fix what you can do."