1-800-Flowers’ Twitter Account Had A Very Bad Valentine’s Day

Customer complaints range from broken vases to no flowers showing up at all. Poor, Janet. posted on

2. Janet from @1800flowers is having a really long Valentine’s Day evening:

@ChrisRCorrea I truly apologize.Plz DM me the order #, cust & recipient name, del date, & issue in 1 message so that we can help. Thx-Janet

@jonv1919 I truly apologize for any disappointment. If I can help in any way Plz follow and DM me your order number. - Janet

@Justyn I truly apologize for any disappointment. If I can help in any way Plz follow and DM me your order number. - Janet

@criosny I really apologize for any disappointment. If I can help in any way Plz follow and DM me your order number. - Janet

@Brandon30979344 I really apologize for any disappointment. If I can help in any way Plz follow and DM me your order number. - Janet

@Bake44 I really apologize for the disappointment. If I can help in any way Plz follow and DM me your order number. - Janet

@ErinHrim I really apologize for the disappointment. If I can help in any way Plz follow and DM me your order number. - Janet

9. Janet’s world does not look fun right now:

10. Erika appears to have taken over for Janet:

@lana43083 I truly apologize.Plz DM us the order#, cust & recipient names in 1 message so that we can help you. Ty Erika

12. Stephanie attempts to help out when she can, but is a little more direct with the customers:

14. Here are a few complaints coming in from unhappy 1-800-Flowers customers:

@1800flowers I trusted yall to delivery my order today EVEN PAID THE EXTRA SURCHARGE with the guarantee of bein here by 7 pm! NOT HERE YET

@1800flowers What my wife received instead of what I ordered...I want a full refund for this ripoff!

@1800flowers worst customer service of all time I paid for deluxe same day delivery YESTERDAY order not filled phone lines down. Seriously?

Dear @1800flowers thanks for messing up card in the flowers 4 my fiancé. I'm not Daniel. And she's not nijsa darling

i think @1800flowers is just sending all calls to vm and then hanging up. doubt anyone is getting through...stellar job there. really.

.@1800flowers Ordered the flowers on the left and recipient got the ones on the right. So disappointed!

Flowers my mom ordered me from @1800flowers at least they arrived on time even though they are DEAD

Hey @1800flowers, failing to deliver my girlfriend's flowers is one thing, but lying about a delivery confirmation is Grade F scummy.

What the flowers should look like and what they do look like. I even got someone else's card! Shame on @1800flowers!

@1800flowers Said my flowers were delivered to my wife. They were not. Got a confirmation # saying they were delivered. Nope. You are awful.

@1800flowers I ordered these flowers (on left) and I received these) SHAME ON YOU!

@1800flowers @1800baskets now tracking is saying it's set to arrive on Monday the 17th. What happened to guaranteed on the 14th?

@1800flowers is such a joke. $85 for a bouquet of VDay flowers that never showed up and a customer service dept that's not answering phones.

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