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TurboTax Falters At The Worst Possible Moment

“We’re having problems.”

1. The last day to file your federal income tax is April 15 — tomorrow.


We’re having problems with TurboTax online. We’re in process bringing back the experience u expect. Updates 2 follow.— TurboTax

2. A badly timed joke didn’t help.


@sillyboyva So sorry about the scheduled tweet. We were having issues but are coming back online now. U should be able to get in.— TurboTax

4. They seem to be having some problem with their Twitter feed too.


@nickbushkar Sorry about that, will cancel the scheduled tweets. We are coming back up a piece at a time. U should be able 2 get in now.— TurboTax

5. By late Sunday night, the company said its service was working again.


Good news - http://t.co/PmyiZCnR3a is back online and functional.— TurboTax

6. UPDATE: TurboTax has not tweeted since 12:25 a.m. on Monday, tax day.

@brigancer we apologize for any inconvenience. http://t.co/PmyiZCnR3a is running normally now. Please try and log back in -JL

— turbotax (@TurboTax)

@brigancer we apologize for any inconvenience. http://t.co/PmyiZCnR3a is running normally now. Please try and log back in -JL— TurboTax

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