TurboTax Falters At The Worst Possible Moment

“We’re having problems.” posted on

1. The last day to file your federal income tax is April 15 — tomorrow.

We're having problems with TurboTax online. We're in process bringing back the experience u expect. Updates 2 follow.

2. A badly timed joke didn’t help.

@sillyboyva So sorry about the scheduled tweet. We were having issues but are coming back online now. U should be able to get in.

4. They seem to be having some problem with their Twitter feed too.

@nickbushkar Sorry about that, will cancel the scheduled tweets. We are coming back up a piece at a time. U should be able 2 get in now.

5. By late Sunday night, the company said its service was working again.

Good news - TurboTax.com" target="_blank">http://t.co/PmyiZCnR3a">TurboTax.com is back online and functional.

6. UPDATE: TurboTax has not tweeted since 12:25 a.m. on Monday, tax day.

@brigancer" target="_blank">http://twitter.com/brigancer">@brigancer we apologize for any inconvenience. TurboTax.com" target="_blank">http://t.co/PmyiZCnR3a">TurboTax.com is running normally now. Please try and log back in -JL

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