back to top

This Is The Most Epic Meltdown Anyone At Starbucks Has Ever Had At A Customer

The employee is no longer working at Starbucks.

Posted on

This video was taken last week at a Starbucks in Queens, New York. It shows a still-unnamed Starbucks shift supervisor screaming at a customer named Ruby Chen.

Facebook: video.php

A spokesperson for Starbucks told PIX 11 that the shift manager in the video no longer works for Starbucks.

The customer's experience is not reflective of the service our baristas provide.

The employee was immediately suspended and no longer works for Starbucks.

Our leadership team has reached out to the customer to make things right.

This experience is not what we want our customers to have in our stores.

We worked to quickly resolve this.

Ryan Broderick is a reporter for BuzzFeed News and is based in London.

Contact Ryan Broderick at

Got a confidential tip? Submit it here.