Tech

This Man’s Bank Wanted To Read All His Emails To Approve A Credit Card

All your info are belong to us.

1. On Jan. 10, Twitter user @coderzombie was applying for a credit card online when his bank sent him a link to verify his email address.

2. When he clicked, this is what he discovered.

3. It turns out that his bank, HDFC, used a third-party company called Verifi.Me, whose website describes it as a verification service that lets users “prove their identities and fast-track their applications.”

BuzzFeed News screenshot / Via verifi.me

4. Here’s everything that Verifi.Me collects about a user when they use the service, according to the company’s privacy policy.

BuzzFeed News screenshot

That’s pretty much everything important. Worse, the policy says that the company may share this information with people “who are required to know such information in order provide [services] to you.”

5. Twitter users called out the bank for not respecting customers’ privacy.

10. Privacy activists in India blamed the situation on the country’s lack of privacy laws.

11. A simple Twitter search revealed that people have been struggling with HDFC Bank’s blatant disregard for customers’ privacy for months, with no resolution.

12. An HDFC spokesperson told BuzzFeed News the company wasn’t aware of the problem.

13. Verifi.Me did not respond to BuzzFeed News’ request for a comment.

H/T: Medianama

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Pranav Dixit is a tech reporter for BuzzFeed News and is based in Delhi.
Contact Pranav Dixit at pranav.dixit@buzzfeed.com.
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