This afternoon, the Verizon Solutions Center Twitter account tweeted out something unusual:
The tweet appears to be a direct message, perhaps for another Verizon Support employee. Combing through the account, which provides light, individual tech support tweets, there were no noticeable instances of prioritizing help by "influencer" status.
@VerizonSupport has over 78,000 followers on Twitter, though few seemed to notice the tweet. Those that did offered up their own customer service advice:
When reached for comment, a Verizon spokesperson said they'd get back with more information. Moments later, the tweet was deleted. Verizon has yet to respond to further emails requesting comment.
Charlie Warzel is a senior writer for BuzzFeed News and is based in New York. Warzel reports on and writes about the intersection of tech and culture.
Contact Charlie Warzel at firstname.lastname@example.org.
Got a confidential tip? Submit it here.