Comcast is planning to drop its merger plans with Time Warner, according to a report from Bloomberg News.
Neither company has publicly confirmed or denied the report. So BuzzFeed News decided to go directly to the people who hold the true power in both corporations: the online customer service chat team.
Neil, a Time Warner customer service chat representative, agreed with Bloomberg that the merger plans have been dropped. However, in a twist, Comcast's customer service disagrees. The plot thickens....
A chat with Time Warner:
To be fair, Neil hedged his information. He is from the Billing Team, after all, and doesn't have the exact information. For that, you would need to call...
When reached, Chris, a product specialist for Comcast, had a different (older) story:
We're standing by for more info from our chat representatives.
Charlie Warzel is a senior writer for BuzzFeed News and is based in New York. Warzel reports on and writes about the intersection of tech and culture.
Contact Charlie Warzel at firstname.lastname@example.org.
Katie Notopoulos is a senior editor for BuzzFeed News and is based in New York. Notopoulos writes about tech and internet culture is cohost of the Internet Explorer podcast.
Contact Katie Notopoulos at email@example.com.
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