1. Police officers are usually treated to free coffee, but they insist on paying, so workers are treated to a nice tip.
2. Police officers and cabbies — whether or not they're given free coffee — also happen to be the best tippers across the board.
3. The breakfast shift can be a nightmare. Tensions are heightened and people can get really aggressive if you get their orders wrong.
4. People are exceptionally rude when a popular Timbit flavour runs out.
5. While there is no science to assorting "assorted Timbits," employees will usually toss in more of the popular flavours first.
6. ...which probably explains why certain Timbits always run out.
7. Employees will get called out for "lengthy chattiness" with overly nice and chatty Canadians in the morning.
8. Those who have to work the dreaded graveyard shift at 24-hour locations have seen everything.
9. (Everything and anything. For a lot of towns across Canada, Tim Hortons is the only place open during the wee hours of the night.)
10. In fact, they sometimes have to lock the washrooms after 10 p.m.
11. The sandwich station is the most coveted place to work because you don't have to deal directly with customers.
12. The iced-capp machines do break down often, but cashiers maybe-sort-of-kind-of lie to customers about it, too...
13. The machines also get very dirty and clogged, which is MAINLY why they break down so often.
14. Now, how often iced capp machines are actually cleaned remains a mystery...
15. But besides that, most Tims are kept extremely clean.
16. Being burned by the coffee machine is like a rite of passage for employees.
17. The most annoying request is to have the bagel double-toasted.
18. And customers' complaints about #TimHortonsCreamCheeseGate really are all a result of time.
Employees are asked to churn them out extremely quickly, so they'll usually slather one side with cream cheese, and just pray that the heat from the bagel will transfer it to the other side.