Levels of petty: low, med, Sal
Staff say they were pushed to get borrowers off the phone quickly — leaving many in the dark about options to make big cuts to their student loan payments.
Navient, formerly known as Sallie Mae, oversees about $300 billion in student loans owed by 12 million borrowers.
*wipes tears with FAFSA letter*
I'm not crying...you're crying! (Just kidding. I'm crying.)
The limit does not exist.
Part of Senate Democrat Tom Harkin's new Higher Education Affordability Act, released today. The measure could have an outsize impact on those with high levels of debt.
The bank's student loan business has almost doubled in two years and is facing heat from regulators.
Buried in the earnings statements of financial companies are hints of problems with student loan repayments.
People weren't too thrilled Sallie Mae turned 40.