Nintendo Customer-Service Training Video From 1991

An irate customer tries to return a defective NES at knifepoint. How do you defuse this situation?

The people in this video really shouldn’t have been allowed anywhere near video game hardware.

Check out more articles on!

This post was created by a user and has not been vetted or endorsed by BuzzFeed's editorial staff. BuzzFeed Community is a place where anyone can post awesome lists and creations. Learn more or post your buzz!

  Your Reaction?


    Hot Buzz

    Which Coffee Chain Has The Best Pumpkin Spice Latte?

    Spook Neighbors With These Haunting DIY Gravestones

    Now Buzzing