BT Sport’s First EPL Match, Shame For Their App Users.

It is the first of the 38 live English Premier League matches for the 2013/2014 season, pity for those watching via mobile and tablet apps.

Telecom giant BT invested a lot on their new sports channels BT Sport. As well as womens tennis, European football (or soccer as its known in parts of the world) and rugby union, their main event is the English Premier League, spending £738m for 38 matches per year, for three years.

The channels (including ESPN) cost £12/month or included with BT’s broadband services, plus an extra £3/month for the HD channels. Those BT customers in the UK will also get access to the channels via their iOS and Android apps, which brings us to August 17th, the first day of the English Premier League (EPL).

This was the first goal of the season.

Liverpool vs. Stoke City was the first of the 38 matches BT Sport has this season, it ended Liverpool 1-0 Stoke City. Twitter: @BTSport

This is what one Twitter user witness when they try and watch the very first EPL match between Liverpool and Stoke City on an iPad.

And before you ask, the glitch happened during the first half of the game. Twitter: @ScottMathers78

Some of the customers also complained that they need to watch via a WiFi connection, even though the app also stream via a 3G or 4G connection.

BT Sport’s response:

Sorry, some customers have seen an intermittent issue with the BT Sport App. We are working to resolve this, apologies to everyone affected.

Twitter: @BTSport

Here is their line up from now until the end of November

The next live match BT Sport are screening is Fulham vs. Arsenal on the 24th August, let’s hope their mobile and tablet apps won’t end up like Arsenal’s first match of the season.

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