21 Secrets Fortnum & Mason Staff Won't Tell You

    We handle an insane amount of cash.

    1. There are still children in this world who call their parents “mother” and “father”.

    2. It doesn't take long for us to lose any sense of what a "normal" price is.

    3. Because even the Christmas decorations we sell are posher than us.

    4. All of our colleagues are either posh gap year kids...

    5. … or people who've worked there for 50 years.

    6. And the veteran employees know everything

    7. We spend a lot of time running up and down these stairs.

    8. Occasionally we get to serve an actual celebrity.

    9. But we've all been warned not to overreact.

    10. All of our families receive birthday and Christmas presents bought with our staff discount.

    11. And our mums ask us to steal Fortnum's bags so they can look posh when they do the Tesco shop.

    12. It's amazing how quickly we got used to wearing a frock coats to work and coming in through the backdoor.

    13. We all feel a bit sorry for the doormen. Especially when it's freezing outside.

    14. Working in the Food Hall at Christmas is the actual worst.

    15. Given the right description, even the simplest of items can sound incredibly fancy.

    16. There are more types of jam than you could ever imagine.

    17. The same goes for tea.

    18. Perfume biscuits are a thing.

    19. We never fully understand what kind of person takes a Fortnum's hamper on a picnic.

    20. And who exactly buys their milk at Fortnum’s?

    21. But, it has to be said: Working somewhere that looks like this always feels a bit fabulous.