9."It was '98 or '99, and there was an Oscar De La Hoya fight on that night. I was working for a local cable company, and a customer called in saying they ordered all this food and had all these people over to watch the pay-per-view fight, but it wasn't working. So, I eventually fix it for them. I hear the entire party cheer. The man on the phone goes, 'Thank you! What's your name?' and I told him, 'Javier.' He goes thank you, and then calls me a racial slur and hangs up. So, I turn the fight off on his TV and leave notes for other employees to not turn it back on. The next day, I see that he had been calling all night to get the fight back on, and no one turned it on for him. I win."
10."A cop came into my store with no mask in his uniform. I didn't notice until he was leaving, so I said, 'Sir, next time you come in, I need you to put on a mask.' He looks me dead in the eyes and said, 'I have a medical condition. What are you gonna do about it?' I was pissed, so I looked at his badge, and then I later called the police department and told them. Ever since then, every time he comes in, he's wearing a mask. Every time."
12."I worked for a car rental company. Moving is stressful, so people were always stressed out. Most of the time, people were fine. But sometimes, people would say, for example, 'I'm moving from Sacramento, California, to El Paso, Texas.' So, I'd say, 'OK, that's a five-day trip.' Some people would say, 'No, I can do that trip in three days, so only charge me for three days.' These numbers are based on the safety driving eight hours a day — that's how we want you to drive their equipment. If they kept going and were rude and insulting, I'd say, 'OK, you're right. Are you ready for your confirmation number?' Then, I'd rattle off eight random numbers, and they wouldn't have a moving truck that day."
13."I worked at a discount grocery store. There were a bunch of rude customers — I had people even throw food at me and laugh about it. I had to ring up every single thing manually. Basically, if they were rude to me, if it was 99 cents, I'd ring it up as $2.99. The receipts were so long that they didn't check. I wound up charging them $30-$40 more, just for how rude they were."