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Telstra Is Down ~Again~ And Everyone Is Pissed

It's the third major outage this year.

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It's the third time this year the telco's service has experienced a major outage, the last one was just four days ago.

At the time, Telstra CEO Andrew Penn offered a grovelling apology for the outages and pledged a day of free data for Telstra customers on April 3.

"On behalf of everyone at Telstra, I am very sorry and deeply disappointed this happened," Penn said. "You expect seamless mobile service with Telstra and it is our responsibility to ensure that is delivered day in, day out."

Telstra has confirmed it is investigating an ongoing incident, but doesn't have a timeframe for a fix.

But customers aren't copping it this time.

Fucken hell @Telstra goes out more than I do #3peat

.@Telstra another mobile outage?? This is getting silly. You have just lost me as a customer when my contract comes up.

#telstrafail is rapidly becoming a thing... https://t.co/8DhSHkHpNQ

@Telstra, you'd may as well just make it a free data Easter long weekend #telstrafail #TelstraOutage https://t.co/ibpCfvtCf5

I really feel for the folk @Telstra, but we have to start asking the question, is this more than just a blip - bigger problem? #TelstraFail

And plenty of people are now comparing Telstra to Vodafone's infamously crap service from a few years ago.

#BREAKING: Telstra customers now know what it's like to be on Vodafone https://t.co/Tf5Up15pLJ

Ah, so that's where all the Vodafone people went. https://t.co/BT9cxDE2Et

Rob Stott is a news editor for BuzzFeed News and is based in Sydney.

Contact Rob Stott at rob.stott@buzzfeed.com.

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