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Mother Of Two Told Her Tattoos Are Disgusting By M&S Cashier

The 35-year-old left the Bournemouth store in tears afterwards.

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Natasha Henson said a Marks & Spencer shop assistant told her her tattoos were "disgusting" and asked why she had "mutilated" herself.


The mother of two said she left the Bournemouth store in tears following the conversation.

The Sun quoted her as saying: “I was approaching the till when a shopper ‘tutted’ at me and made a comment about my tattoos.

“I mentioned it to the lady on the till and she replied, ‘I’m not surprised she tutted. Why on earth would you want to mutilate and disfigure yourself [like that]?'”

Metro said the woman on the till added: "I don't want to see your tattoos, they are disgusting."

The 35-year-old, whose husband is a tattoo artist, said the experience was "absolutely horrible. It's my choice to have tattoos and I do not expect people to judge me for it."

The paper reported that the M&S worker has now left her job.

Suzanne Plunkett / Reuters

A spokesman declared: "Customer service is extremely important to us.

"If our high standards are not met, we will do everything we can to resolve it for the customer."

Richard James is the News Director for BuzzFeed Australia and is based in Sydney.

Contact Richard James at

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