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Posted on Aug 2, 2016

21 Secrets MAC Employees Will Never Tell You

What's better than a name tag? A rose-gold necklace, that's what.

1. Our staff discount is pretty damn generous.

2. And for every product update we get a couple of freebies to try out.

Another inspiring day at New Product Update @MACcosmetics I've learnt lots of new tips as always....And got lots of goodies! ๐Ÿ™Š๐Ÿ™Š

3. But the holy grail is our annual "gratis" where we get to order a selection of our favourite MAC products...for free!

4. You have to be a qualified makeup artist to work at MAC.

5. We always have to wear a full face of makeup to work...sometimes more than we'd actually like.

6. Because as brand ambassadors we need to showcase the products and our skills.

7. Thanks to Kylie Jenner, our best-selling product is a lip pencil in the shade "Soar".

8. But the product you won't see a MAC MUA without, has to be our FIX + spray.

9. We often catch bored men using the cotton buds to clean out their ears.

10. But we do get a lot of men coming into our stores for actual makeovers.

11. Our most requested celebrity makeup look is Kim Kardashian West.

12. But sometimes it can be frustrating trying to explain to a client that what works for a celebrity might not work for them.

Remee Patel / Yacobchuk / Getty Images

We always get requests for specific looks people have seen in a magazine or on TV. More often that not these looks have been completely customised to the model and it's not unusual for a lipstick shade to actually be a combination of three or four different lipsticks! But try explaining this to the client: The biggest challenge can be getting them to be realistic about what will suit them.

13. Sometimes people try to be cheeky with our recycling scheme.

14. And testers are always being stolen or swapped with almost-empty makeup containers.

15. Our hygiene rules are extremely strict, so we have to clean upwards of 25 brushes per day.

16. We don't have name tags but when we're certified, or we've reached a certain level of seniority, we are given MAC jewellery.

17. There's never a dull moment in store.

18. And you always have access to your very own glam squad.

Just a lil bit of Oh Darling for my darling Jas!โ˜บ๏ธ #macmagicofthenight #macmua #macmol #myartistcommunitysc

Going out after a shift and need to look amazing? How about having seven highly-trained MUAs to help you get ready?

19. We're constantly on our feet and we rarely get a proper break.

The @MACcosmetics store is very busy @DisneySprings

There's always someone to serve at the till, brushes to be cleaned, stock levels to check. We don't just do makeovers โ€” we do everything!

20. But the never knowing what you might have to do next is what keeps the job so interesting.

21. And the absolute best part of the job is making someone feel good about themselves.

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