19 Things You'll Only Truly Understand If You've Ever Had A Job In Customer Service
When you walk into your shift and you're already slammed.
When a customer tells a joke that's not funny but you have to go along with it.
When you have to explain something to a customer 10 times before they get it.
When your coworkers are asking for help, but you already clocked out.
When it's your break and you see it's starting to get busy.
When someone asks you to cover their double on a Saturday.
When the customer you're dealing with asks to speak to the manager and the manager says the same thing you did.
When a customer threatens to never come back and you have to pretend to care.
When you're helping a customer and another one barges in and interrupts.
When you're completely overwhelmed and no one seems to realize or care.
When someone says, "Oh, it didn't ring up? Must be free haha" for the millionth time.
When that one creepy customer tries to touch you.
When someone is making a mess where you just cleaned up.
When someone asks to speak to the manager... but you ARE the manager.
When you see your lazy coworker slacking off again.
When a customer walks in or calls a minute before closing.
How you feel leaving work after using your fake customer service voice all day.
When you and your coworkers hang out and share stories at the end of the day.
And when you finally get home at the end of a hard day and you realize you survived.