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1. If you manipulate your volunteers they will never trust you.
2. You need to be clear when assigning responsibilities and roles.
3. We all need positive reinforcement sometimes.
4. Make sure to keep your goals in mind.
5. Learning (and remembering) names is important.
6. Everyone needs "me" time to stop themselves from going crazy.
7. Respect data.
8. Unlike Walter, don't be afraid to ask for help.
9. Sometimes people are going to say "no" and it's important to know why.
10. Communication is key.
11. Don't be afraid to get your hands dirty.
