Imagine my dismay when this morning, I received a text from my landlord telling me that I had paid him "too much money." I went to my Chase account, only to find it horrendously overdrawn. I pay my rent in two installments via Zelle, and each payment had gone through twice. I won't say how much I pay in rent, but like any New Yorker (or anyone anywhere), it's a panic-inducing number to see be doubled.
So, I reached out to a Chase spokesperson, who told me, "We’re sorry that some customers are seeing duplicate transactions and fees on their checking account. We’re working to resolve the issue and will automatically reverse any duplicates and adjust any related fees."
