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The Person Managing Sprint's Twitter Account Deserves All Of The Awards

Social Media has helped bridge the gap between the consumer and brand. Sprint is definitely doing it right.

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It all began in the wee hours of the night when Twitter user @KidnapYoGranny experienced a dropped call.

So like any disgruntled customer, she decided to vent her frustrations to her phone carrier, Sprint.
Via Twitter: @KidnapYoGranny

So like any disgruntled customer, she decided to vent her frustrations to her phone carrier, Sprint.

After that, Sprint comes dashing in to assist with the problem.

They also make light of the situation with some hilarious commentary.
Via Twitter: @sprintcare

They also make light of the situation with some hilarious commentary.

Jasmyn, also known as @KidnapYoGranny, obviously didn't get Sprint's joke.

And Sprint comes back once again with an incredible rebuttal.

Well done, Sprint, well done.

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