We've all been there — at McDonald's, ready for a sweet treat, only to be let down by the infamous line, "SORRY, OUR ICE CREAM MACHINE IS BROKEN."
Honestly I can't remember the last time I went to McDonalds and their ice cream machine was working
It's a known tragedy that has gone on for years — there's even a website that tracks when and where the McDonald's ice cream machines are broken in the US.
I reverse engineered mcdonald's internal api and I'm currently placing an order worth $18,752 every minute at every mcdonald's in the US to figure out which locations have a broken ice cream machine https://t.co/2KsRwAdrMd
There are also conspiracy theories about the issue.
McDonald's themselves admit it's an issue!!!
we have a joke about our soft serve machine but we're worried it won't work
SO, YEAH. It's a long-standing, unresolved problem.
But today, my friends, I come bearing good news. According to the Wall Street Journal, The Federal Trade Commission (FTC) — a company who protects consumers from fraudulent, deceptive, and unfair business practices — has reached out to McDonald's franchisees to get to the bottom of why their ice cream machines are so frequently out of service.
And contrary to what some people may think, it may be more complex than employees simply not wanting to make McFlurrys and milkshakes...
Ive finally figured it out. Fucking McDonalds never has an ice cream machine working late at night because they dont want to make it. Cant believe its always down. Gotta be some collusion here
Let me explain: The Wall Street Journal reported that McDonald's ice cream machines are made by a company called Taylor, which apparently has a track record of having difficult repairs. (I know nothing about owning or servicing a giant ice cream machine, although I wish I owned one and could speak more on this topic from personal experience.)
A couple years ago, a company called Kytch created a new tool that was supposed to help McDonald's franchise owners easily fix their own ice cream machines. Cool, right?! Well, nothing can ever be that simple because late last year, McDonald's claimed the devices weren't unauthorized. DRAMA, I KNOW.
Kytch then slapped Taylor with a lawsuit that accused the company of trying to copy their repair device for the machines.
And this bring us to now, where the FTC has stepped in. Their mission is to get to the bottom of all of this by figuring out how McDonald's reviews suppliers and equipment — like the ice cream machines!!
Bet you didn't know you were going to get this deep in the history of the McDonald's ice cream machine today, did you?! Well, the good news is you can consider yourself officially informed on the whole McDonald's ice cream machine news.
The FTC is seriously investigating why McDonalds ice cream machines are ways broke...your days are numbered Ronald!