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People Are Pissed At How American Airlines Handled An Employee's Black Lives Matter Pin

It seems like the airline's damage control might have backfired a bit here.

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Dietrich told BuzzFeed News she was "not sure why so many people are being hateful, as anyone can clearly see I've made no racist or hateful comments whatsoever."

"I don't support any group, this one included, that promotes murdering police officers, arson, theft or all out civil disobedience," she said. "This organization does not promote, at least on any news outlet I've ever seen, peace and equality."

Dietrich said that she had received hundreds of messages including "outright threats, only proving my whole point on this organization."

"So sad really," she said.


The airline's response in the now-hidden post read:

We appreciate your concerns and have alerted our flight attendant management team who will investigate and ensure all uniform standards are followed. In accordance with our community guidelines, we've hidden your posts since it includes a photo of an employee. Thanks for your understanding.


However, once people found out the airline had hidden the post, they started leaving angry comments on AA's Facebook page.

The airline responded to this comment with "Joe, thanks for pointing this out. Posts with employee photos are done with our employees' permission."


UPDATE: A spokesperson for American Airlines told BuzzFeed News the company does not display any photos or videos of its staff that appear to be taken without their consent on social media channels the company controls, in order to protect the staff members' privacy and ensure their safety and security.

The spokesperson declined to comment on any discussions that have taken place with the employee in question as the company "does not comment on personnel matters."

Kassy Cho is a reporter for BuzzFeed News and is based in London.

Contact Kassy Cho at

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