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24 Things Customers Do That Annoy The Fuck Out Of Retail Workers

"Oh, it didn't scan? It must be free!"

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1. When a customer lies about having talked with a manager.

20th Television

"All of the managers at my store are women. Customers will say 'I talked to the manager and he said it's OK.' And then I'll smile and say 'oh he did?'"


2. When a customer tries to return an item without a receipt.


"It was clearly bought way over a month ago yet they demand a full refund and start yelling at you, saying 'I was in here last week, you served me!' I'm sorry, but don't yell at me if you're trying to return something that's two years old".


3. When a customer can't distinguish between sale and non-sale items.

Ricochet / Bravo

"It's clearly marked what's sale and what's full price, yet customers continue to pick something up and ask 'Is this on sale?' Like, no, Carol. If it doesn't have a sale tag then it's full price."



5. When a customer is shocked at the total price.

United Artists

"Customers come to the checkout with a basket full of products and only realise how much they've spent after you've scanned it all. Seriously, just look at the price tag!"



8. When a customer gets angry over you asking for a donation.

Summit Entertainment

"Do you think we like to get screamed at? At my store, everyone has a goal they need to meet when it's donation season and if they don't meet their goal, they get talked to. So enough with the ranting and snide comments if I ask if you want to donate a dollar."


10. When a customer doesn't have their change ready, despite spending ages queuing.

NBC Universal Television Distribution

"When you're serving someone when the queue is loooong, and they say the most annoying line in the history of the world: 'Oh, I think I have the right change!' They then proceed to spend ages rummaging in their bag, pockets, and wallet for the coins."



13. When a customer thinks they're the most important customer in the store.


"They see you with another customer and decide they're more important, so they interrupt and expect you to assist them immediately."



16. When a customer gives an incredibly vague description of what they're after, and gets angry when you can't figure it out.

Lionsgate Television

"They just get mad and say 'They have it at the other store, I'll just go there.'"


19. When a customer thinks "the back" is some magical hiding place for products.

Paramount Pictures

"If I tell you we can't get it for a while because our warehouse is out of stock, don't come back tomorrow asking if we got it in yet. We are working on it, but seriously, chill out."



21. When a customer assumes that you have to be 40 years old to be a manager.

DreamWorks Pictures

"I had a customer ask for a manager, then once they saw me they proceeded to ask if there's an older manager they could talk to instead because I'm 'too young'."



Note: Submissions have been edited for length and/or clarity.

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