• Coronavirus badge
  • Debunked badge

That Voice Message Going Viral On WhatsApp About Ambulances Not Being Sent Out Is Fake

"The alarmist information being shared in the message is not correct."

Whatsapp / Getty

A fake message voiced by a woman who claims to have firsthand knowledge from Public Health England about the coronavirus pandemic has gone viral.

In the recording, the woman, apparently a health service employee who claims to have been briefed on the pandemic, starts off the message with: "This is no word of exaggeration. This has come from Public Health England to all ambulance services in the UK."

Public Health England has said it is aware of the message and called it fake news.

We’re aware of fake news circulating about #coronavirus, claiming to be from Public Health England. Make sure you get your information from trusted sources: ▪️ https://t.co/jjTlOoB8a9 ▪️ https://t.co/OC0v4ULq7h

In the three-minute message, which BuzzFeed News is choosing not to embed in this story, the woman makes a number of unlikely claims including the day coronavirus deaths will supposedly reach their "peak", the age ranges of those who will die, and the claim that the emergency services will be telling people to manage their symptoms at home.

She also goes on to claim that every mortuary in the UK is full and that ice skating rinks will be sent bodies.

The South East Coast Ambulance service has tweeted to debunk the viral voice message and have asked people to ignore it and not to share the message.

We are aware of a voice message being shared currently on social media regarding the ambulance response to coronavirus. The alarmist information being shared in the message is not correct. We would urge people to disregard the message and not share it further.

In line with our ongoing plans during this challenging time, we are continuing to follow national guidelines regarding the ambulance response and thank the public for their ongoing support in following the government’s advice.

Ikran is a reporter for BuzzFeed News and is based in London.

Contact Ikran Dahir at ikran.dahir@buzzfeed.com.

Got a confidential tip? Submit it here