Abcde Santos (Pronounced Ab-Suh-Dee), waited to meet Santa in the Mission Viejo mall with her parents and pit bull service dog, Pup-Cake on November 30.
Pup-Cake has been Abcde's service dog since 2009.
According to a press release, the family waited in line for thirty minutes before being turned away because "Santa was afraid of her service dog."
The family's statement (written from the perspective of Pup-Cake) claims he said "those dogs eat people."
The Shops at Mission Viejo released a statement on their Facebook page
They later added
The family is declining all interviews.
UPDATE: A woman by the name of Miranda Anderson has been commenting on Facebook about the event saying she is an employee who was present during the incident. According to a message from The Shops at Mission Viejo she is not an employee of the mall or Simon Malls.
UPDATE: According to a press release from the family the Santa was fired by The Shops at Mission Viejo.
UPDATE: The family's PR rep Julie Marie Miller verifies Pup-Cake is a service dog not an emotional support animal.