http://www.eldoradoseo.com/blog/technology/item/15-the-importance-of-using-crm-in-your-business#
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US residents can opt out of "sales" of personal data.
Every business, whether you make scented candles, specialize in data analysis or run a charitable organization, is rooted in commerce. Thus, if a business is to achieve success, one of the primary focuses must be on maintaining a positive relationship with clients.
http://www.eldoradoseo.com/blog/technology/item/15-the-importance-of-using-crm-in-your-business#